Shipping policy
Effective Date: 09-05-2026
At Gopal Mart, we are committed to delivering your books safely and on time across India. Please read our shipping policy carefully for information regarding order processing, shipping timelines, and delivery support.
1. Shipping Coverage
We currently deliver orders to:
- All states and union territories within India only
At present, we do not offer international shipping.
2. Order Processing Time
- Orders are usually processed within 1–2 business days after order confirmation.
- Orders placed after business hours, Sundays, or public holidays may be processed on the next working day.
- Once the order is shipped, customers will receive shipping and tracking details through email, SMS, or WhatsApp (if available).
3. Shipping Charges & Delivery Time
| Destination | Shipping Charges | Estimated Delivery Time |
|---|---|---|
| Within India | Calculated at checkout | 3–7 Business Days |
Delivery times are estimated and may vary depending on location, courier service, and other external factors.
4. Courier Partners
We use trusted courier and logistics partners such as:
- India Post
- DTDC
- Delhivery
- Blue Dart
- Other reliable courier services
to ensure safe and timely delivery of orders.
5. Order Tracking
After dispatch, customers will receive tracking details via email, SMS, or WhatsApp. Orders can be tracked through the courier partner’s website.
6. Delivery Delays
Delivery delays may occur due to:
- Weather conditions
- Transport or courier issues
- Public holidays or strikes
- Incorrect shipping information
- Recipient unavailability
If your order is delayed beyond the expected timeframe, please contact us for assistance.
7. Undelivered or Returned Orders
If an order is returned because of an incorrect address, incomplete address, or failed delivery attempts, we may contact the customer for reshipment.
Additional shipping charges may apply for resending the package.
8. Contact Information
For shipping-related questions or support, please contact us:
Gopal Mart
📞 Phone / WhatsApp: +91 6393651309
📧 Email: support@gopalmart.com
📍 Address:
23, NH2, Ruma, Kanpur, Uttar Pradesh 209402, India