Terms of service

OVERVIEW

This website is operated by Gopal Mart. Throughout the site, the terms “we”, “us”, and “our” refer to Gopal Mart. By visiting our website or purchasing products from us, you agree to the following Terms of Service (“Terms”).

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not use our services.

Our online store may be hosted on third-party e-commerce platforms and payment providers that help us provide products and services to customers.


SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • You will not use our products or services for any unlawful purpose.
  • You will not attempt to harm, disrupt, or misuse the website or its services.

Any violation of these Terms may result in suspension or termination of access to our services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or cancel orders at our discretion.

You agree not to:

  • Reproduce or copy website content without permission
  • Misuse the website for fraudulent activities
  • Attempt unauthorized access to our systems

Payment information is processed securely through trusted payment gateways.


SECTION 3 – PRODUCT INFORMATION

We aim to provide accurate product descriptions, pricing, and availability information. However:

  • Product images are for reference purposes only
  • Minor differences in edition, cover design, or packaging may occur
  • Product availability may change without notice

We reserve the right to limit or discontinue products at any time.


SECTION 4 – PRICING & MODIFICATIONS

Prices of products are subject to change without prior notice.

We reserve the right to:

  • Modify or discontinue products or services
  • Cancel orders in case of pricing or technical errors
  • Refuse suspicious or fraudulent transactions

SECTION 5 – ORDERS & ACCOUNT INFORMATION

Customers agree to provide accurate and complete information during checkout.

We may cancel or refuse orders if:

  • Incorrect information is provided
  • Payment is unsuccessful
  • Fraudulent activity is suspected

SECTION 6 – SHIPPING & DELIVERY

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery timelines are provided for reference and may vary due to courier or external factors.


SECTION 7 – RETURNS & REFUNDS

Returns and refunds are governed by our Return & Refund Policy available on our website.

We reserve the right to approve or reject return requests based on product condition and policy eligibility.


SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for third-party content, policies, or practices.

Customers should review third-party policies before using their services.


SECTION 9 – USER COMMENTS & FEEDBACK

If you submit reviews, feedback, or comments:

  • You grant us permission to use them for website or promotional purposes
  • Content must not be unlawful, abusive, or misleading
  • We reserve the right to remove inappropriate content

SECTION 10 – PERSONAL INFORMATION

Your personal information is handled according to our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.


SECTION 11 – PROHIBITED USES

You may not use the website for:

  • Illegal activities
  • Fraudulent transactions
  • Spreading malware or harmful code
  • Violating intellectual property rights
  • Harassing or harming others

Violation of these rules may result in legal action or suspension of access.


SECTION 12 – DISCLAIMER OF WARRANTIES

Our services and products are provided on an “as available” basis without warranties of uninterrupted or error-free operation.

We do not guarantee that the website will always be secure or free from technical issues.


SECTION 13 – LIMITATION OF LIABILITY

Gopal Mart shall not be liable for:

  • Indirect or incidental damages
  • Delays caused by courier or external factors
  • Losses resulting from misuse of the website

Customer use of the website is at their own risk.


SECTION 14 – GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Uttar Pradesh, India.


SECTION 15 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.


SECTION 16 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

Gopal Mart

Owner: Niraj Kumar

📍 Address:
23, NH2, Ruma, Kanpur, Uttar Pradesh 209402, India

📞 Phone / WhatsApp: +91 6393651309

📧 Email: support@gopalmart.com

🌐 Website: https://gopalmart.com